Privacy Policy - Symbolscape Inc.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to symbolscape.com, symbolscape.net, Channelscape and any other services, websites, pages, properties or content owned by Symbolscape Inc. (collectively, the “Sites”, “Site”, “associated Sites”, or “Symbolscape”). This Statement governs data collection and usage. By using the Symbolscape Sites, you consent to the data practices described in this statement.

What Does this Statement of Privacy Cover?

This Privacy Policy covers Symbolscape’s treatment of personally identifiable information (“Personal Information”) that Symbolscape collects when you access the Sites or use Symbolscape’s services. This policy does not cover the practices of companies that Symbolscape does not own or control or to people that Symbolscape does not employ or manage.

Collection of Your Personal Information

Symbolscape may collect Personal Information, such as your name and business details. If you purchase Symbolscape’s products and services, we collect billing and credit card information to complete the transaction. We may also ask for additional information, such as your title, department, fax number, company information (e.g., annual revenues, number of employees), during registration or when you request additional information about the Service. Providing additional information is optional. Symbolscape also collects anonymous demographic information not unique to you, for service improvement purposes.

Information about your computer hardware and software may be automatically collected by Symbolscape, including IP address, browser type, domain names, access times, and referring website addresses. This information helps us operate the service, maintain its quality, and provide general statistics regarding use of the Symbolscape website. We encourage you to review the privacy statements of websites you choose to link to from Symbolscape, as we are not responsible for the privacy practices or content of these other sites.

Use of Your Personal Information

Symbolscape collects and uses your Personal Information to operate the Sites and deliver the services you request. We may also use your Personal Information to inform you of other products or services available from Symbolscape and its affiliates, and to conduct research via surveys. Symbolscape does not sell, rent, or lease its customer lists to third parties. However, we may share data with trusted partners to perform services such as statistical analysis, email or postal mail distribution, customer support, or deliveries. These third parties are prohibited from using your Personal Information except to provide these services and are required to maintain the confidentiality of your information.

Symbolscape may keep track of the websites and pages our users visit within the Sites to determine the most popular Symbolscape services. This data helps us deliver customized content and advertising to customers based on their interests. Symbolscape will disclose your Personal Information without notice if required to do so by law or in the good faith belief that such action is necessary to: comply with legal process, protect and defend the rights or property of Symbolscape, or protect the personal safety of users of Symbolscape or the public.

Legal Basis for Processing

We process your Personal Information based on one or more of the following legal bases:

  • Your consent, which you can withdraw at any time.
  • The performance of a contract with you or your company.
  • Compliance with legal obligations.
  • Legitimate interests, provided these do not override your rights and freedoms.

Data Retention Policy

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period will be determined based on criteria such as the nature of the data, the purpose for processing, and legal requirements.

Data Subject Rights

You have the following rights regarding your Personal Information:

  • Access: You can request a copy of the Personal Information we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your Personal Information.
  • Deletion: You can request the deletion of your Personal Information, subject to certain conditions.
  • Restriction: You can request that we restrict the processing of your Personal Information under certain circumstances.
  • Data Portability: You can request the transfer of your Personal Information to another service provider.

To exercise these rights, please contact us at info@symbolscape.com.

International Data Transfers

If we transfer your Personal Information outside of the European Economic Area (EEA), we will ensure that it is protected in a manner consistent with how your data would be protected under EU data protection laws. This may include using specific contractual clauses approved by the European Commission, or ensuring that the receiving party has adequate data protection measures in place.

Security Measures

Symbolscape secures your Personal Information from unauthorized access, use, or disclosure. We routinely scan our systems to check for vulnerabilities. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Sockets Layer (SSL) protocol.

Use of Cookies

The Sites may use “cookies” to personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. Cookies simplify the process of recording your personal information, such as billing addresses. When you return to the same Symbolscape website, your previously provided information can be retrieved, enabling ease of use.

Third-Party Tracking

We may use third-party services, such as analytics providers and advertising networks, which use cookies and similar technologies to track user activity on the Sites. You can manage your cookie preferences through your browser settings.

Data Breach Notification

In the event of a data breach involving your Personal Information, we will notify you and relevant regulatory authorities as required by law.

Children Under Thirteen

Symbolscape does not knowingly collect Personal Information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Symbolscape by contacting us:

Changes to this Statement

Symbolscape will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to stay informed about how we are protecting your information.

Merger or Transfer

In the event Symbolscape Inc. undergoes a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred to the successor or acquiring entity as part of that transaction.

California Privacy Rights

California residents have the right to request information about whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. California residents also have the right to request that a business delete any Personal Information about the consumer that the business has collected. To make such a request, please contact us at info@symbolscape.com.

Contact Information

Symbolscape welcomes your questions or comments regarding this Statement of Privacy. If you believe that Symbolscape has not adhered to this Statement, please contact us at:

Last Updated: July 31, 2024